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Landscape Supply Associate

2 months ago

New Orleans, Louisiana, United States SiteOne Landscape Supply Full time
Customer Sales & Service Representative

At SiteOne Landscape Supply, we're seeking a knowledgeable and energetic Customer Sales & Service Representative to deliver exceptional customer experiences. As a key member of our team, you'll cultivate strong relationships with customers, assist with their questions and needs, and proactively identify opportunities to grow sales.

Key Responsibilities:
  • Provide exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Requirements:
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills
  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred
What We Offer:
  • Competitive compensation: $20.00-$22.00 an hour
  • Weekly paychecks with DailyPay available
  • Medical, dental, and vision plans
  • Paid time off and paid holidays
  • 401(k) with company match
  • Tuition reimbursement
  • Lucrative associate referral program
  • Company apparel and work boot vouchers
  • Opportunity for advancement
  • Paid training and business certifications available
  • Free counseling services/employee assistance program
  • Life insurance and short- and long-term disability insurance
  • Product discounts
  • Most branches never work Sundays