Social Service Specialist

20 hours ago


La Crosse, Wisconsin, United States La Crosse County, WI Full time
Job Title: Social Service Specialist

La Crosse County, WI is seeking a highly motivated and dedicated Social Service Specialist to join our team. As a key member of our Human Services Department, you will play a vital role in providing quality assurance and support services to our clients.

Job Summary:

The Social Service Specialist will be responsible for performing quality assurance duties, including checking charts, paperwork compliance, and working with supervisors and staff to ensure regulations are followed and documents are completed. This role will also assist in ensuring quality assurance activities for Integrated Support and Recovery Services (ISRS) and assist supervisors in program recertification preparation.

Key Responsibilities:
  • Perform quality assurance duties, including checking charts and paperwork compliance
  • Work with supervisors and staff to ensure regulations are followed and documents are completed
  • Assist in ensuring quality assurance activities for ISRS
  • Assist supervisors in program recertification preparation
  • Maintain consumer slot assignments, including target groups
  • Maintain consumer eligibility list and mail update letters to consumers
  • Send out and compile completed consumer satisfaction surveys
  • Maintain budget projections/actual budget expenses for ISRS programs
  • Conduct consumer file reviews to ensure compliance with program standards
  • Maintain ISRS internal and vendor background checks and training logs
Requirements:
  • Associate's degree in Human Services, Psychology, Sociology, or related field
  • One year experience working in the human services field
  • Excellent interpersonal skills
  • Requires successful completion of a criminal record check
  • Computer proficiency in Microsoft Office Suite, AVATAR, and updating SharePoint internet site
Benefits:
  • Comprehensive benefit package, including health insurance, dental insurance, life insurance, and Wisconsin Retirement System
  • Vacation, sick leave, and holidays
  • Deferred compensation and Section 12 Flexible Spending Account

La Crosse County, WI is an equal opportunity employer and welcomes applications from diverse candidates. We offer a supportive and inclusive work environment, opportunities for career growth and development, and a chance to serve your community in a meaningful way.



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