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Job Summary: We are seeking a highly skilled and customer-focused Front End Clerk to join our team at Dollar Fresh Market. As a Front End Clerk, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Assist customers with their orders at the self-checkout lanes, providing accurate and efficient service.
- Process refunds for customers and department-approved refunds, ensuring a smooth and hassle-free experience.
- Operate a cash register to complete customer transactions accurately and efficiently.
- Redeem promotional coupons, food stamps, WIC checks, and other forms of payment, ensuring compliance with company policies.
- Sell and redeem lottery tickets, providing customers with a convenient and secure experience.
- Count back change and issue receipts, ensuring accuracy and attention to detail.
Requirements:
- Excellent customer service skills, with the ability to remain calm and composed in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Basic math skills, with the ability to accurately handle cash and operate a cash register.
- Ability to work in a team environment, with a focus on providing exceptional customer service.