Parts Sales Associate

2 weeks ago


Dallas, Texas, United States MHC Kenworth Full time
Job Title

Parts Sales Associate

Business Function

Parts Department

Company Overview

MHC Kenworth is recognized as a leading dealership group for Kenworth trucks across North America. We are currently seeking a dedicated Parts Sales Associate to join our team.

Position Summary

The Parts Sales Associate plays a crucial role in assisting customers and external sales representatives in obtaining necessary parts and supplies. This position is also responsible for managing customer inquiries at the parts counter.

Key Responsibilities

  • Engage primarily with walk-in customers and outside sales personnel to fulfill parts requests under general supervision.
  • Generate invoices for all over-the-counter transactions and ensure parts are billed accurately to repair orders.
  • Support inventory management by maintaining stock levels, receiving shipments, and issuing local purchase orders.
  • Foster positive customer relationships by addressing inquiries and resolving issues promptly, escalating matters to a supervisor when necessary.
  • Ensure a tidy and organized appearance in both the customer parts area and the warehouse.
  • Document all lost sales in the inventory system to maintain accurate stock levels.
  • Adhere to safety protocols and utilize safety equipment as required, reporting any equipment damage to a supervisor immediately.
  • Assist with inventory-related tasks as directed by management.
  • Perform additional duties as assigned by the supervisor.

Safety Considerations

This role is classified as safety-sensitive. Individuals in this position must not be under the influence of illegal substances while performing their duties, as it may pose a risk to health and safety.

Qualifications

  • Minimum of one year of experience in automotive parts sales.
  • Strong customer service skills.
  • Excellent verbal and written communication abilities.
  • Able to manage multiple tasks efficiently.

Benefits

  • Competitive salary package.
  • Comprehensive medical, dental, and prescription insurance.
  • Disability and life insurance coverage.
  • Paid time off program.
  • 401k plan with employer matching.
  • Flexible spending account options.
  • Opportunities for internal promotions.
  • Tuition reimbursement program.
  • On-the-job training provided.

About MHC Kenworth

MHC Kenworth has evolved from its roots as Ozark Kenworth, which began operations in Springfield, Missouri, in 1975. Today, we are a comprehensive network of full-service diesel truck dealerships, leasing operations, and finance services. We are committed to creating an environment that encourages personal and professional growth for all employees.

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