Parts Sales Associate
2 weeks ago
Parts Sales Associate
Business Function
Parts Department
Company Overview
MHC Kenworth is recognized as a leading dealership group for Kenworth trucks across North America. We are currently seeking a dedicated Parts Sales Associate to join our team.
Position Summary
The Parts Sales Associate plays a crucial role in assisting customers and external sales representatives in obtaining necessary parts and supplies. This position is also responsible for managing customer inquiries at the parts counter.
Key Responsibilities
- Engage primarily with walk-in customers and outside sales personnel to fulfill parts requests under general supervision.
- Generate invoices for all over-the-counter transactions and ensure parts are billed accurately to repair orders.
- Support inventory management by maintaining stock levels, receiving shipments, and issuing local purchase orders.
- Foster positive customer relationships by addressing inquiries and resolving issues promptly, escalating matters to a supervisor when necessary.
- Ensure a tidy and organized appearance in both the customer parts area and the warehouse.
- Document all lost sales in the inventory system to maintain accurate stock levels.
- Adhere to safety protocols and utilize safety equipment as required, reporting any equipment damage to a supervisor immediately.
- Assist with inventory-related tasks as directed by management.
- Perform additional duties as assigned by the supervisor.
Safety Considerations
This role is classified as safety-sensitive. Individuals in this position must not be under the influence of illegal substances while performing their duties, as it may pose a risk to health and safety.
Qualifications
- Minimum of one year of experience in automotive parts sales.
- Strong customer service skills.
- Excellent verbal and written communication abilities.
- Able to manage multiple tasks efficiently.
Benefits
- Competitive salary package.
- Comprehensive medical, dental, and prescription insurance.
- Disability and life insurance coverage.
- Paid time off program.
- 401k plan with employer matching.
- Flexible spending account options.
- Opportunities for internal promotions.
- Tuition reimbursement program.
- On-the-job training provided.
About MHC Kenworth
MHC Kenworth has evolved from its roots as Ozark Kenworth, which began operations in Springfield, Missouri, in 1975. Today, we are a comprehensive network of full-service diesel truck dealerships, leasing operations, and finance services. We are committed to creating an environment that encourages personal and professional growth for all employees.
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