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Customer Service Ambassador

2 months ago

Orem, Utah, United States WKS Restaurant Group Full time

Job Summary:

The EPL Service Assistant - Dining Room is a vital member of the WKS Restaurant Group team, responsible for maintaining the highest standards of sanitation and customer satisfaction in the dining room area. This role requires a strong attention to detail, excellent communication skills, and a commitment to providing exceptional guest experiences.

Key Responsibilities:

  • Sanitation and Cleaning: Maintain the cleanliness and organization of the dining room area, including tables, chairs, condiment holders, and trash receptacles.
  • Guest Service: Provide prompt and courteous service to guests, addressing any issues or concerns in a timely and professional manner.
  • Food Handling and Safety: Follow company procedures for food handling and safety, ensuring a clean and safe environment for guests and staff.
  • Stocking and Maintenance: Restock condiments, utensils, and ice machines as needed, and perform routine maintenance tasks to ensure the dining room area is well-maintained.
  • Team Collaboration: Assist in training new service assistants and work collaboratively with other team members to achieve common goals.

Requirements:

  • Physical Demands: Must be able to move or operate in the work area, lifting and carrying items as needed.
  • Communication Skills: Must be able to communicate effectively with guests and staff.
  • Adaptability: Must be able to work in a fast-paced environment and adapt to changing situations.

Working at WKS Restaurant Group:

As a member of the WKS Restaurant Group team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional guest experiences and maintaining the highest standards of quality and service.