Receptionist
3 weeks ago
We strive to create a supportive environment where employees thrive in their work, helping our residents thrive in their homes. Our goal is to enhance the lives and exceed the expectations of those we serve every day.
Responsibilities- Provide office support for the Community, ensuring a smooth and efficient experience for residents, family members, and vendors.
- Answer questions, complete onboarding tasks, solve problems, and provide solutions that benefit both residents and the community.
- Assist potential residents by completing initial discovery, answering general questions, and scheduling appointments for follow-up with the sales leader.
- Complete discovery sales calls as needed and schedule appointments for the sales leader.
- Provide backup support and assistance to the Enrichment Coordinator as needed.
- Suggest and drive resident, visitor, and guest participation in completing the survey questionnaire.
- General Community Paperwork responsible for mail, marketing packets, menus, print schedules, thank-you cards, mass market emails, etc.
- Keep staff and resident records current.
- High School diploma or GED.
- Previous experience providing office support preferred.
- Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs.
- Proven customer service skills.
- Effective communication skills, both written and verbal.
- Self-starter, team player, not afraid to jump in and assist where needed.
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