Lead Quality Assurance Manager

2 weeks ago


Silver Lake, Kansas, United States Walmart Full time
Position Overview

The Senior Manager, Quality Assurance plays a crucial role in improving patient outcomes and driving a data-informed strategy within the quality and safety sector.

Key Responsibilities

As part of your role, you will:

  • Oversee the management of the event reporting system, ensuring governance and standardization of metrics and KPIs within the quality and safety sector.
  • Collaborate with patient safety coaches to derive actionable insights from safety events, near misses, and concerns reported across various healthcare centers.
  • Engage in projects aimed at enhancing the event reporting tool in partnership with vendors, and work alongside data-tech teams to define requirements for advanced analytics tools.
Team Dynamics

The Quality Intelligence and Program Metrics team operates within the Quality & Safety domain, spearheading objectives and key results (OKRs) while providing governance over data, metrics, and analytical tools.

Our specialists excel in areas such as data quality assurance, database management, health informatics, quality measurement methodologies, and data visualization, delivering actionable insights to enhance our domain.

What You Will Contribute

Your contributions will include:

  • Optimizing data collection forms and maintaining data dictionaries, including mapping values and transforming data for better accessibility.
  • Conducting data quality assurance to identify gaps and improve data collection processes.
  • Participating in weekly scrums with patient safety coaches to analyze events and perform root cause analysis.
  • Acting as a measure steward for the quality and safety domain, ensuring the standardization and validation of metrics across various data sources.
  • Advising on the development of advanced analytics tools and self-service analytics platforms.
Qualifications

The ideal candidate will possess:

  • A Bachelor's degree in Business, Communications, Engineering, or a related field, with a minimum of 4 years of experience in training, quality, or product development, or 6 years of relevant experience.
  • Expertise in data methodologies and measurement within the healthcare quality and safety sector.
  • Strong team collaboration skills and the ability to translate complex data concepts to peers and stakeholders.
Compensation and Benefits

Walmart offers a competitive salary range, performance-based bonuses, and a comprehensive benefits package, including:

  • Health benefits: medical, vision, and dental coverage.
  • Financial benefits: 401(k), stock purchase options, and company-paid life insurance.
  • Paid time off: including PTO, parental leave, and other leave options.
  • Additional benefits: short-term and long-term disability, company discounts, and education assistance programs.

Join us in making a significant impact on patient outcomes through quality assurance and data-driven insights.



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