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Regional Client Relationship Executive

2 months ago

Georgia, United States Federal Reserve System Full time

Company

Federal Reserve Bank of Chicago
A Relationship Manager is responsible for cultivating and managing connections with a portfolio of financial institutions, leveraging Federal Reserve Financial Services (FRFS) solutions. This role requires a customer-centric approach, focusing on understanding client needs and aligning them with the available FRFS offerings.

Your Responsibilities
  • Establishes consultative relationships with both new and existing clients to enhance business opportunities and ensure customer loyalty.
  • Utilizes independent service expertise to articulate product offerings to clients and coordinates the successful execution of necessary documentation, pricing, and logistical arrangements.
  • Maintains detailed records of daily activities and employs Salesforce reporting tools to effectively address customer requirements.
  • Responsible for achieving revenue targets and strategic objectives related to Federal Reserve Financial Services.
  • Offers customer insights for the development of new products, quality enhancements, or tailored business solutions to internal teams.
  • Prepares and delivers cost-benefit analyses to clients.
  • Advises clients on merger, acquisition, and new business initiatives.
  • Conducts presentations on FRFS products and services at internal meetings and industry events.
  • Maintains a customer-focused mindset, dedicated to fostering and sustaining relationships.

Your Background
  • Bachelor's degree or equivalent professional experience.
  • Preferred two or more years of relevant experience.
  • Experience with Salesforce or similar CRM platforms is essential.
  • Advanced understanding and proven experience in financial institution operations, coupled with strong commercial insight.
  • Exceptional problem-solving abilities.
  • Outstanding organizational and time management skills.
  • Demonstrates excellent written and verbal communication capabilities.

What We Offer:
  • A comprehensive benefits package, including medical, dental, vision, and prescription drug coverage, along with a 401k savings plan, retirement plan, paid time off, transit benefits, on-site gym, and subsidized cafeteria.
  • A continuous learning environment with opportunities for skill enhancement and career advancement.

Additional Requirements:
  • Willingness to travel up to 40% of the time.
  • Possession of a valid driver's license.
  • This position requires the candidate to be located in one of the specified geographic areas.
  • As a condition of employment, employees must adhere to the Bank's ethics policies, which generally restrict ownership of securities related to banks or savings associations.
  • This document outlines the general nature and level of work performed in this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this role. Responsibilities may vary, and additional tasks may be assigned as needed.

Employment Type: Full time

Employment Status: Regular

Exempt Status: Yes

Job Category: Sales/Marketing

Work Shift: First (United States of America)