Bilingual Customer Service Representative

2 weeks ago


Lanham, Maryland, United States Level One Personnel Full time

Job Title: Bilingual CSR

Job Summary:

We are seeking a highly skilled Bilingual CSR to join our team at Level One Personnel. As a Bilingual CSR, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.

Responsibilities:

* Answer phone calls in our inbound/outbound call center
* Resolve caller's inquiries and escalate issues as necessary to the supervisor
* Collect and Process Payments as Needed

Requirements:

* Fluent in English and Spanish
* Strong attention to detail along with personal satisfaction from working diligently through details
* Ability to work effectively under pressure to meet deadlines
* 2+ years of experience in an office environment performing data entry, administrative, or call center functions
* PC skills including proficiency in Word and Excel
* Must be a team player with a positive attitude

What We Offer:

* Competitive hourly rate of $18.50
* Full-time, Monday-Friday, 8am-5pm EST schedule
* Permanent employment opportunity
* On-site location in Lanham, MD

Equal Opportunity Employer:

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.



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