Regional Studio Operations Leader

2 weeks ago


Bentonville, Arkansas, United States Orangetheory Fitness Full time

We are seeking an enthusiastic professional to manage multiple locations in the Northwest Arkansas region, focusing on all aspects of Sales & Operations. The perfect candidate will also hold certification as a personal trainer.

This role requires an individual who can cultivate a positive culture among team members, driving them to achieve objectives while fostering business growth.

Key benefits of this position include a vibrant work environment, flexible scheduling, and a sense of accomplishment in your contributions.


Key Responsibilities:

1. Oversee the sales framework and operational systems, ensuring compliance with budgetary constraints and sales KPIs.
2.

Lead and coordinate initial and ongoing sales initiatives, collaborating closely with the corporate marketing team on long-term strategies.


3. Work in partnership with the fitness manager in your designated area.
4. Assess and enhance the performance of all studio personnel in conjunction with the fitness manager.
5. Ensure compliance with corporate policies regarding daily studio operations.
6. Supervise the recruitment, training, and scheduling of all studio staff with support from regional managers.
7. Take charge of recruiting and onboarding new employees.
8. Mentor and train the team for ongoing success and future advancement.
9. Maintain a promotional focus and effectively drive sales through required outreach programs.
10. Foster a high-energy culture through sales competitions and incentive-based motivation.
11. Exemplify all studio activities through active participation (leading by example).
12. Ensure brand consistency and continuity in all actions.
13. Empower and evaluate the responsibilities of both sales and fitness teams.
14.

Co-facilitate monthly staff meetings with fitness leadership to discuss the upcoming month's objectives, sales targets, events, and marketing strategies.


15. Attend weekly meetings with Regional Managers to report on activities and progress.
16. Manage disciplinary actions involving studio personnel.
17.

Audit staff timekeeping weekly and ensure timely submission of payroll with compliance and integrity.


18.

Meet performance metrics, including member growth, revenue generation, inventory management, cost control, and facility upkeep (with assistance from Regional Managers & Owners).


19. Conduct annual performance evaluations for studio staff.
20. Enforce corporate policies, business practices, systems, and processes.
21. Deliver and uphold the highest standards of customer service.
22. Make informed decisions regarding customer service challenges.

Compensation:
- per year

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