Holiday Operations Manager

4 weeks ago


Annapolis, Maryland, United States Cherry Hill Programs Inc Full time
Job Overview

Cherry Hill Programs is seeking a skilled Local Manager to oversee daily operations at our Annapolis Town Center location. As a key member of our team, you will be responsible for driving profitability and efficiency, leading and developing a local team, and ensuring exceptional guest experiences.

Key Responsibilities
  • Manage daily operations, including scheduling, staffing, and labor optimization
  • Lead, develop, and motivate a high-performing local team
  • Implement strategies to drive revenue, reduce costs, and improve guest satisfaction
  • Partner with host venue to ensure seamless operations and exceptional guest experiences
  • Address and resolve customer concerns and service failures
  • Ensure accurate and timely preseason setup, breakdown, and securing of equipment
Requirements
  • Positive attitude and strong work ethic
  • Excellent time management and problem-solving skills
  • Ability to process sales transactions and comfortable with cash handling
  • Professional attire and good hygiene
  • Availability to attend mandatory pre-season training
  • Flexibility to work during peak retail hours, including evenings, weekends, and holidays
What We Offer
  • A fun, fast-paced, and passionate work environment
  • Career advancement opportunities
  • Flexible schedule
  • Referral program
  • One free photo package for friends and family per staff member


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