Patient Access Liaison Specialist

5 days ago


Hamtramck, Michigan, United States Henry Ford Health System Full time
Job Summary

This role will serve as the owner of the product line master schedule template, solely responsible for schedule changes, and collaborate with other scheduling areas to ensure patient scheduling needs are met. Under general supervision, the incumbent will assume responsibility for proactively understanding, managing, and reporting on the outpatient availability of all scheduled clinic resource time within a given clinical specialty, across all sites of practice.

Key Responsibilities
  • Act as a centralized resource to facilitate patient access and scheduling for referring physicians, patients, and others.
  • Ensure standardized and consistent scheduling practices, protocols, and procedures for all scheduled clinic resources across all sites of practice.
  • Own all departmental provider templates and ensure consistent master schedules for all scheduled clinic resources throughout the entire service line.
Requirements
  • High School or G.E.D. equivalent.
  • Associates degree or two years or more of college is preferred.
  • A minimum of three years of experience in a business office/healthcare environment, including experience with scheduling appointments and schedule maintenance.
  • Analytical ability required for preparing physicians' schedules is preferred.
  • Familiarity with computer applications in a PC and patient scheduling environment is required, as well as strong Microsoft office skills.


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