Collections Specialist

1 day ago


Denver, Colorado, United States Waste Connections Full time
Company Overview: Waste Connections is a leading waste management company seeking an experienced Collections Specialist to join our team. This full-time role based in Denver, CO, involves working closely with various departments to reach monthly collection goals.

Salary: The salary range for this role is $21-$25 per hour based on experience, offering competitive pay and potential quarterly bonuses.

Job Description: As a Collections Specialist, you will be responsible for making outbound calls and sending emails daily on delinquent accounts, managing automated calls and emails, and handling difficult customers and escalated calls. You will work closely with the Credit Supervisor in utilizing our 3rd party collection agency and maintain accurate notes in customer accounts.

Required Skills and Qualifications: We are looking for individuals with a minimum of 1 year of credit and collections experience, preferably with heavy outbound collections call experience. Strong computer skills, including Microsoft Excel and Word experience, are essential, along with strong verbal and written communication skills. The ability to speak a second language is a plus.

Benefits: We offer excellent benefits, including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement, and unlimited opportunities to grow with the company. Waste Connections is an equal opportunity employer.

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