Customer Service Representative
1 week ago
**About Professional Physical Therapy**
At Professional Physical Therapy, we are committed to providing high-quality care to our patients and creating a positive and welcoming environment. Our team is dedicated to delivering exceptional customer service and ensuring a smooth patient experience.
Job Summary:
We are seeking a dedicated and compassionate individual to join our team as a part-time Patient Care Coordinator. This role is perfect for someone who values teamwork, respect, and integrity, and is passionate about helping others.
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Requirements:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
Estimated Salary Range:$25,000-$35,000 per year based on experience and qualifications.
Benefits: Earn paid sick time based on MA sick leave law.
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