Guest Service Supervisor

4 days ago


Grandville, Michigan, United States Suburban Inns Full time
Job Opportunity

Guest Service Supervisor

Job Summary:

We are seeking a highly motivated and experienced Guest Service Supervisor to join our team at the Holiday Inn Express in Grandville. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and promoting our hotel's services and amenities.

Key Responsibilities:

  • Provide exceptional guest service, responding to guest requests and resolving any issues in a timely and professional manner.
  • Assist in the sales efforts of the property, promoting our hotel's services and amenities to guests.
  • Supervise and train Guest Service Representatives, ensuring they meet our high standards of service and sales performance.
  • Monitor and maintain a clean and organized front desk area, ensuring a positive impression for our guests.
  • Rotate Manager on Duty shifts, ensuring the hotel is well-staffed and guest needs are met.
  • Perform property walk-arounds, identifying and addressing any issues or concerns.
  • Follow proper accounting procedures, including posting guest charges and managing cash drawers.

Requirements:

  • High school diploma or equivalent required; brand experience preferred.
  • One year of Guest Service Representative experience, with a focus on sales and customer service.
  • First Aid/CPR certification and TIPS training required.
  • Ability to work a flexible schedule, including evenings, nights, and weekends.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and advancement.
  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive benefits package, including health, vision, and dental insurance, as well as paid time off and holidays.
  • A fun and engaging work environment, with opportunities to make a real difference in our guests' lives.

How to Apply:

If you are a motivated and experienced Guest Service Supervisor looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Grandville, Michigan, United States Suburban Inns Full time

    Job OverviewSuburban Inns is seeking a skilled Guest Service Supervisor to join our team at the Holiday Inn Express Grand Rapids SW. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key ResponsibilitiesProvide outstanding guest service and sales techniques to maximize rate...

  • Practice Supervisor

    4 weeks ago


    Grandville, Michigan, United States Corewell Health Full time

    Job Title: Practice SupervisorCorewell Health is seeking a Practice Supervisor to lead a team of healthcare professionals in providing high-quality patient care. As a Practice Supervisor, you will be responsible for directing the activities of staff, ensuring efficient patient flow, and promoting a positive work environment.Key Responsibilities:Directs the...


  • Grandville, Michigan, United States Allied Universal® Full time

    Job SummaryAllied Universal, a leading security and facility services company, is seeking a skilled Security Shift Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer site.The ideal candidate will possess...


  • Grandville, Michigan, United States MSCCN Full time

    Job Title: Security Shift SupervisorWe are seeking a highly skilled and experienced Security Shift Supervisor to join our team at Allied Universal. As a Security Shift Supervisor, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer.Key Responsibilities:Supervise staff on...


  • Grandville, Michigan, United States Family Fare Full time

    Family Fare Job SummaryAs a Customer Service Lead at Family Fare, you will be responsible for supervising and directing all front-end activities in the absence of the Customer Service Manager. Your primary goal will be to provide and maintain a high standard of customer service in the store's front-end operations.Key ResponsibilitiesSupervise and direct all...


  • Grandville, Michigan, United States Suburban Inns Full time

    h3JobDescription/h3pbKeyResponsibilities:/b/pulliProvideexceptionalcustomerserviceandensureguestsatisfaction/liliSuperviseandtrainGuestServiceRepresentativestomeetbrandstandards/liliAssistininterviewing,hiring,andevaluatingGSRs/liliMonitorinventoryandmaintainaneatandcleanworkspace/liliPerformpropertywalk-aroundsandaddressanyissues/liliCompleteemergencytraini...

  • Service Assistant

    3 weeks ago


    Grandville, Michigan, United States BIG BOY RESTAURANT GROUP LLC Full time

    Service Assistant Job DescriptionWe are seeking a highly motivated and detail-oriented Service Assistant to join our team at Big Boy Restaurant Group LLC. As a Service Assistant, you will play a vital role in maintaining the cleanliness and organization of our dining room and dishroom areas.Key Responsibilities:Maintain a clean and sanitary dining room...

  • Food Service Worker

    4 weeks ago


    Grandville, Michigan, United States Healthcare Services Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Worker/Kitchen Helper/Dietary Aide to join our team at Healthcare Services Group, Inc. As a key member of our food service team, you will play a vital role in ensuring the highest quality food service is provided to our residents and clients.ResponsibilitiesAssist the Cook in the...


  • Grandville, Michigan, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness services, and contributing to the growth and retention of our client base.Key ResponsibilitiesProvide...

  • Food Service Worker

    4 weeks ago


    Grandville, Michigan, United States Healthcare Services Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Worker/Kitchen Helper/Dietary Aide to join our team at Healthcare Services Group, Inc. As a key member of our food services team, you will play a vital role in ensuring the highest quality food service is provided to our residents and clients.ResponsibilitiesAssist the Cook in the...


  • Grandville, Michigan, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.Key ResponsibilitiesProvide...

  • Server Assistant

    5 days ago


    Grandville, Michigan, United States On The Border Full time

    Server Opportunity at On The BorderAs a Server with On The Border, you will be responsible for delivering exceptional customer service by serving food and beverage orders in a timely manner. You will also be expected to learn the menu to effectively communicate with guests, partner with other Servers to ensure guests have everything they need, and perform...

  • Server Assistant

    5 days ago


    Grandville, Michigan, United States Red Lobster Full time

    Server Job Description at Red LobsterAs a Server at Red Lobster, you will be responsible for delivering exceptional guest experiences by offering personalized service, making food and beverage recommendations, and ensuring prompt delivery of orders. Your primary goal will be to create a welcoming atmosphere for our guests, ensuring their needs are met and...


  • Grandville, Michigan, United States Outback Steakhouse Full time

    As a Host at Outback Steakhouse, you will be responsible for creating a warm and welcoming atmosphere for our guests. Your primary goal is to make every guest feel like they are in their own home. You will provide friendly, prompt, and attentive service, making memorable first and last impressions. Your role will involve coordinating the wait and seating...

  • Restaurant Busser

    5 days ago


    Grandville, Michigan, United States Our Team Full time

    Job Title: Restaurant BusserWe are seeking a highly motivated and detail-oriented Busser to join our team at TGI Friday's. As a Busser, you will play a crucial role in ensuring our guests have an exceptional dining experience.Key Responsibilities:Clean and reset tables after each guest's departure to maintain a clean and welcoming environment.Offer...

  • Server

    5 days ago


    Grandville, Michigan, United States Olive Garden Full time

    Be a Part of the Olive Garden FamilyWe are seeking a skilled Server to join our team at Olive Garden. As a Server, you will be responsible for providing exceptional dining experiences to our guests. Your primary goal will be to ensure that every guest feels welcome and valued throughout their meal.Key Responsibilities:Provide attentive and friendly service...

  • To Go Specialist

    4 days ago


    Grandville, Michigan, United States Red Lobster Full time

    Key Responsibilities: Enhance Guest takeout experience by offering personalized service and food and drink suggestions. Take accurate orders and assemble prepared food and drink orders. Deliver orders to Guests inside and outside the restaurant for curbside pickup. Manage transactions and maintain a clean and organized workspace. Provide exceptional customer...

  • To Go Specialist

    5 days ago


    Grandville, Michigan, United States Red Lobster Full time

    Role SummaryAs a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional takeout experiences to our guests. This includes providing personalized service, suggesting food and drink options, and ensuring accurate orders are fulfilled. You will also be responsible for managing transactions and providing a high level of customer...


  • Grandville, Michigan, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Grand Rapids WestAs a Housekeeper at Aimbridge Hospitality, you will be responsible for maintaining the cleanliness and attractiveness of guest rooms, hallways, and public areas in the hotel. Your duties will include thoroughly cleaning and restocking guest rooms, removing trash and dirty linen, and conducting deep cleaning...

  • Server Associate

    4 days ago


    Grandville, Michigan, United States Carrabba's Italian Grill Full time

    Carrabba's Italian Grill Server OpportunityWe are seeking a skilled Server to join our team at Carrabba's Italian Grill. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Assist with the preparation and presentation of food and beverages in accordance...