Shift Supervisor

3 days ago


Lewiston, Maine, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and organized Shift Supervisor to join our team at Dunkin' Donuts located at 743 Sabattus. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of the store during your shift, including managing staff, maintaining high customer service standards, and maintaining store appearance.

Responsibilities
  • Manage store operations during your shift, including supervising staff, handling customer transactions, and maintaining store appearance.
  • Ensure high customer service standards are met, including responding to customer complaints and resolving issues in a timely manner.
  • Maintain accurate records of sales, inventory, and employee hours.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements

To be successful in this role, you will need:

  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
About Dunkin' Donuts

Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.

We offer great benefits, including health insurance, dental insurance, short-term disability (after 90 days), and IRA (after 1 year). This is a great opportunity to advance and grow with our company.


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