Information Developer

3 weeks ago


Milwaukee, Wisconsin, United States Rockwell Automation Full time
Job Title: Information Developer

About the Role:

We are seeking an experienced Information Developer to join our team at Rockwell Automation. As an Information Developer, you will work with a world-class team to document new technologies and product lines. Your primary responsibility will be to produce online help, reference manuals, and release notes.

Responsibilities:

- Create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication.
- Conduct interviews with users and technical staff to gather data for documentation.
- Research and translate technical information into web-based documents for non-technical and technical users.
- Recommend formats responsive to technical and customer requirements.
- Revise current information for users for existing products and create information for users for new products.
- Provide recommendations for improvement and proofread texts to identify and correct spelling, grammar, and punctuation errors.
- Identify required user assistance content. Analyze function specifications and support documentation and work closely with subject matter experts to identify the content required to meet user needs.

Requirements:

- Bachelor's Degree
- Legal authorization to work in the US is required.

Preferred Qualifications:

- Typically requires 8+ years of experience in a related area working with the Software Development Life Cycle
- 5+ years of experience working in a Scaled Agile Framework Environment
- 5+ years of experience working with Dita XML tools
- 5+ years of experience working in a web-based content management system
- Write and edit information for users, such as Online Help, User Guides, Release Notes, and UI text string reviews.
- Technical capacity to understand complex software systems and industry business concepts.
- Proficient in using documentation templates and style guides to develop documentation that has a consistent visual and structural approach.

What We Offer:

- Health Insurance including Medical, Dental, and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule

About Rockwell Automation:

At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.

Equal Opportunity Employer:

Rockwell Automation is an Equal Opportunity Employer including disability and veterans.
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