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Chief Information Officer for IT Infrastructure

1 month ago

Milwaukee, Wisconsin, United States Froedtert Health Full time
Job Summary

The Executive Director, IT Infrastructure Engineering will be responsible for designing and implementing all IT infrastructure services for Froedtert Health's entire environment. This includes data centers, computing systems, operating systems, databases, storage subsystems, backup and restore, virtualized systems, Citrix, end-user systems, and software that is not functional specific.

Key Responsibilities
  • Operate at multiple levels within Froedtert Health and understand the strategy, processes, and architecture, as well as the funding and cost implications necessary to deliver consistently high-quality solutions to solve business problems.
  • Function as the primary liaison between infrastructure engineering teams and internal teams requiring infrastructure engineering services.
  • Plan, manage, and implement infrastructure projects, identifying opportunities for automation, cost savings, and service quality improvement.
  • Develop the engineering and technology management capabilities of the organization, managing and developing existing staff as well as recruitment.
  • Provide IT infrastructure services vision, enable innovation, and seek to leverage IT trends that can create business value consistent with the enterprise requirements and expectations.
  • Develop enterprise standards and technology architecture.
  • Work closely with and manage strategic vendor partner relationships.
  • Participate in the formulation of the company's enterprise architecture and business system plans, assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Have hands-on technical depth to enable direct oversight, problem-solving leadership, and participation for complex infrastructure implementation, system upgrades, and operational troubleshooting.
  • Have experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
Requirements
  • 10 years or more experience in infrastructure engineering, with in-depth knowledge of IT operations, storage concepts, disaster recovery methodology, data backup and recovery, and Cisco Unified Communications.
  • A minimum of five (5) years of senior manager/director level experience.
  • Healthcare industry experience.
Education
  • Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field is required.
Special Skills
  • Proven ability to develop architecture and provide design oversight that incorporates high availability, automation, operations supportability, and scalability to a high-volume, rapidly growing world-class healthcare business.
  • Ability to work comfortably in varying levels of abstraction across business strategy, product strategy, high-level technical design, detailed technical design, and implementation.
  • Ability to function effectively under pressure in environments of rapid change and conflicting demands and crisis management.
  • Demonstrate continuous improvement, quality methodology, and project/operations delivery skills.
  • Strong leadership skills and demonstrate creative problem-solving skills.
  • Demonstrate strong quantitative, analytical, and conceptual thinking skills.
  • Ability to depict technical information conceptually, logically, and physically.
  • Excellent communication skills across all levels, ability to communicate complex, technical concepts to executive staff, business sponsors, and technical resources in clear, concise language that is the parlance of each group.
  • Strong customer management and negotiation skills and the ability to mediate opposing viewpoints and articulate the advantages of a technology solution.
  • Ability to manage a budget effectively and have solid contract management skills.
  • Ability to work flexible hours and be accessible 24/7/365.
  • Certification in at least one of the following: CCIE, CCIE-Collaboration, CCIE-Wireless, and CCAr is preferred.