Customer Service Specialist

1 day ago


Danville, Indiana, United States State Farm Insurance Full time
About the Role

The successful candidate will be responsible for assisting customers with their insurance needs, answering inquiries, resolving issues, and processing policy changes. They will also handle phone calls, maintain accurate customer files, and collaborate with team members to achieve office goals.

A key aspect of this role is promoting and cross-selling insurance products and services, as well as handling policy renewals and cancellations. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to stay up-to-date on industry trends and regulations.

Key Responsibilities
  • Assist customers with their insurance needs
  • Provide exceptional customer service
  • Process insurance policy changes and updates
  • Handle incoming and outgoing phone calls
  • Maintain accurate and organized customer files
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and development.



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