Banquet Service Associate

2 months ago


Hilo, Hawaii, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full time
Banquet Houseperson Job Summary

We are seeking a highly organized and detail-oriented Banquet Houseperson to join our team at the Grand Naniloa Hotel Hilo - a DoubleTree by Hilton. As a Banquet Houseperson, you will play a critical role in ensuring the success of our banquet functions and meeting rooms.

Key Responsibilities:
  • Setup and Breakdown: Responsible for the setup and breakdown of all banquet functions and meeting rooms, including prior moving and setup of equipment.
  • Event Support: Assist with food running, checking IDs/Tickets at events, and mid-event upkeep.
  • Communication: Continually maintain communication with the guest contact person for needed items, including extra chairs, tables, etc.
  • Cleanliness: Maintain cleanliness of banquet function spaces and ensure all required items are provided according to instructions.
  • Supervision: Inform supervisor of guest complaints/compliments and perform other duties as assigned by management.

Requirements: Must wear the required uniform, maintain a neat, clean, and well-groomed appearance, and have open availability for day or night banquets.

Why Work with Us: At the Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, we offer a dynamic and supportive work environment, opportunities for growth and development, and a commitment to excellence in customer service.



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