Member Service Representative
4 weeks ago
At Verve, a Credit Union, we are seeking a highly motivated and customer-focused Member Advocate to join our team. As a Member Advocate, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and promoting our credit union's products and services.
Key Responsibilities:- Sales and Service: Provide transactional and information services to credit union members while achieving sales goals.
- Cross-Selling and Referrals: Cross-sell financial products or refer members to professionals who can assist them.
- Operational Tasks: Complete deposit, withdrawal, and services transactions with accuracy and efficiency while following all security procedures.
- Member Support: Respond to questions from members regarding services provided in a professional and friendly manner.
- Education and Experience: High school diploma or equivalency, or currently enrolled in high school. Previous cash handling and/or retail experience preferred.
- Key Competencies: Able to read and interpret policy and procedures, learn and know product offerings, effective written and verbal skills, basic computer skills, accurate math skills, and ability to use basic 10-key calculator.
The Member Advocate will work in a business office environment with a quiet to moderate noise level. The physical demands of the job include sitting or standing at a desk for the majority of the workday, talking or hearing, standing or walking occasionally, and occasionally lifting and moving up to 30 pounds.
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Customer Service Representative
2 months ago
Chicago, Illinois, United States Nexstar Member Company Full timeAbout UsNexstar Member Company is a leading provider of top-notch products and services, and we're looking for exceptional Customer Service Representatives to join our team.Why We Need YouWe're seeking highly motivated and customer-focused individuals who can promote satisfaction and convert incoming calls into booked service appointments. As a Customer...
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Customer Service Ambassador
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Customer Service Ambassador
3 weeks ago
Chicago, Illinois, United States Nexstar Member Company Full timeAbout UsWe're a dynamic team at Nexstar Member Company, dedicated to delivering exceptional customer experiences. Our commitment to excellence has earned us a reputation as a top-performing company in [name of city].The RoleWe're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a...
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Client Service Representative
3 days ago
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Client Service Representative
1 month ago
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Member Service Representative
2 weeks ago
Chicago, Illinois, United States Verve, a Credit Union Full timeJob Title: Member AdvocateAt Verve, a Credit Union, we are seeking a highly motivated and customer-focused Member Advocate to join our team. As a Member Advocate, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and promoting our credit union's products and services.Key...
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Member Service Representative
1 month ago
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Customer Service Representative
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Chicago, Illinois, United States Rewards Network Full timeJob Title: Member Services RepresentativeAbout the Role:The Member Services Representative is a key member of our team, responsible for delivering exceptional customer service to our members. This role requires a high level of attention to detail, strong communication skills, and the ability to resolve complex issues in a timely manner.Key...
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