Customer Service Representative

3 weeks ago


Lewisburg, Tennessee, United States Butler Aerospace and Defense Full time

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler America Aerospace, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Route calls to appropriate resources and document all call information according to standard operating procedures
  • Enter accurate ordering information into our company system
  • Comfortable working in a fast-paced environment with strong time management and organizational skills
  • Proficiency in Microsoft Office Products (Excel, Word) and familiarity with SAP Software and Call Center, and SalesForce.com a plus

Requirements

  • High school diploma or GED
  • Ability to type around 40wpm
  • Pass a drug test and pass background check

Benefits

  • 401K, medical, dental, and vision
  • Sick time as applicable to state law

About Us

Butler America Aerospace, LLC. is an equal opportunity employer and is committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located.



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