Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler America Aerospace, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities
- Answer incoming calls and respond to customer inquiries in a timely and professional manner
- Route calls to appropriate resources and document all call information according to standard operating procedures
- Enter accurate ordering information into our company system
- Comfortable working in a fast-paced environment with strong time management and organizational skills
- Proficiency in Microsoft Office Products (Excel, Word) and familiarity with SAP Software and Call Center, and SalesForce.com a plus
Requirements
- High school diploma or GED
- Ability to type around 40wpm
- Pass a drug test and pass background check
Benefits
- 401K, medical, dental, and vision
- Sick time as applicable to state law
About Us
Butler America Aerospace, LLC. is an equal opportunity employer and is committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located.
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