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Senior Case Management Specialist

2 months ago

Arlington, Virginia, United States Urban Strategies Full time
JOB DESCRIPTION

POSITION TITLE

Case Manager Level II

PROGRAM OVERVIEW

Post Release Services

WORKING HOURS

Full-Time, 40 Hours per Week, 12 Months per Year

WORK ENVIRONMENT

Hybrid Remote

SUPERVISION

Reports to PRS Caseworker Supervisor

COMPENSATION

$71,526.00

POSITION SUMMARY

The PRS Case Manager (Level II) is required to possess expertise in trauma-informed care, child welfare methodologies, and case management. The ideal candidate will demonstrate proficiency in crafting comprehensive assessment reports. The Case Manager should be well-versed in local social services, community engagement, and have experience working with a variety of populations. This role involves facilitating family preservation, kinship care, and collaborating with local resource providers to deliver post-release services for children and their sponsors.

QUALIFICATIONS

You are an excellent fit for this role if you:
  • Exhibit strong listening skills and empathy when needed.
  • Ask insightful questions to uncover clients' needs.
  • Build trust with individuals from diverse backgrounds.
  • Demonstrate flexibility and adaptability in various situations.
  • Assess needs and circumstances effectively.
  • Communicate clearly in both oral and written forms.
  • Analyze and comprehend information accurately.
  • Handle conflicts sensitively and propose effective solutions.
  • Perform well under pressure while maintaining a positive outlook.
  • Make difficult decisions when necessary.

KEY RESPONSIBILITIES
  • Manage a fluctuating caseload of post-release services (Levels I & II).
  • Assist in preparing comprehensive home study reports to evaluate risk, safety, and suitable placements for children.
  • Adhere to US and ORR policies, procedures, and mandated timelines.
  • Collaborate with care providers to verify and assess the need for additional information for successful sponsorship.
  • Evaluate the sponsor's capability to provide a safe and nurturing environment for the child.
  • Identify and recommend additional support, resources, or information required to meet a child's needs.
  • Maintain regular communication and conduct virtual and in-person home visits with children and sponsors.
  • Utilize trauma-focused approaches and brief therapeutic techniques in interactions with children and their sponsors.
  • Provide ongoing case management services through assessments, planning, evaluation, facilitation, and psychoeducation.
  • Ensure proper documentation, safeguard confidential records, and protect personally identifiable information according to program regulations.
  • Report concerns related to children and sponsors, including significant incidents, to the program and ORR, acting as a mandated reporter for abuse/neglect.
  • Engage in training, meetings, and quality improvement initiatives as recommended.
  • Travel as necessary for in-person home studies and post-release visits in various locations.
  • Perform related duties as assigned, adapting to meet program needs.

MINIMUM REQUIREMENTS
  • Bachelor's degree in Social Work (BSW) or a related field (education, psychology, sociology, or other behavioral sciences).
  • At least 1 year of case management experience.
  • Proficient in writing detailed assessment reports and working with immigrant populations, providing trauma-informed clinical interventions for youth.
  • Knowledgeable in family preservation, kinship care, trauma-informed practices, child welfare policies, and relevant laws.
  • Strong communication and interpersonal skills for effective interaction with families, caseworkers, and stakeholders.
  • Ability to manage sensitive and confidential information discreetly.
  • Fluency in English and Spanish (verbal and written).
  • Proficient in Microsoft Office and data entry systems.
  • Valid driver's license and willingness to travel for in-person visits.

ORGANIZATIONAL OVERVIEW

ABOUT US

Urban Strategies, founded in 2003, is dedicated to empowering and connecting faith- and community-based organizations to help children and families achieve their full potential. We focus on serving Latino communities through partnerships with local organizations.

CULTURE AND VALUES

Our work is guided by three core values:
  1. Authentic Relationships that foster mutual growth and respect.
  2. Servant Leadership that emphasizes an other-centric approach to leadership.
  3. Intentional Compassion that drives strategic responses to support individuals in reaching their potential.

BENEFITS
  • Remote/hybrid work options for eligible positions.
  • Comprehensive medical and dental coverage, with the company covering 95% of costs.
  • 100% coverage for vision insurance.
  • Employee Assistance Program.
  • 401K with matched contributions up to 4%.
  • Generous vacation time, sick days, and holidays.
  • Free long and short-term disability coverage.
  • Company-provided laptops and cellphones for relevant positions.

WORK ENVIRONMENT
  • Ability to see, hear, and use hands for completing required tasks.
  • Regular travel required, with a significant portion of time spent in the field.
  • Evening and weekend work may be necessary to meet deadlines.

ADDITIONAL INFORMATION
  • All employees must pass a mandatory criminal background check and language proficiency test where applicable.
  • Employment is contingent upon satisfactory results from all required tests and background checks.
  • Periodic physical examinations and TB clearances may be required.
  • Positions funded by third-party grants may have specific terms and conditions.