Mailroom Assistant

1 week ago


Santa Ana, California, United States RadNet Orange County Full time
Job Summary

We are seeking a highly organized and detail-oriented Mailroom Clerk to join our team at RadNet Orange County. As a Mailroom Clerk, you will play a critical role in ensuring the smooth operation of our mailroom and delivery services.

Key Responsibilities
  • Receive, sort, and deliver all mail and packages according to established time frames and service standards
  • Coordinate messenger services and deliveries
  • Answer telephone and in-person inquiries
  • Process incoming and/or outgoing USPS, UPS, DHL, and FedEx packages using postage meters, scales, presort mail, certified mail, etc.
  • Enter recipient and sender information into the appropriate shipping system using USPS, UPS, DHL, and FedEx, etc.
  • Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments
  • Track inbound and outbound shipments using various software applications, e.g., USPS, UPS, DHL, etc.
  • Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
  • Organize and maintain mail, packages, and various parcels for delivery and shipment, ensuring that all items can be quickly retrieved
  • Visually inspect mail, envelopes, packages, and other items for damage, notifying Supervisor as needed
  • Assist with assembling general mailings or projects, including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing, and metering
  • Maintain confidentiality of company and customer information, data, and materials
Requirements
  • Genuinely passionate about customer service and exercise sound judgment and an ability to remain professional in all situations
  • Able to demonstrate a high level of attention to detail, excellent organizational skills, and have the ability to multitask
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
  • Excellent organizational skills
  • Proficient in Microsoft Office Outlook, Excel, Word
  • Maintain a high level of productivity, confidentiality, and professionalism
  • Good problem-solving skills and attention to detail
  • Team-oriented
  • Must have excellent time management skills and be self-motivated, previous mailroom experience a plus
  • Ability to take direction and work well under pressure
What We Offer

We offer a competitive hourly rate of $16.50 per hour and a dynamic work environment that values teamwork and customer satisfaction.

This is a morning shift position, Monday through Friday, 8:00am-2:30pm (PST).


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