Mailroom Clerk

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mailroom Clerk, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Receive, sort and deliver all mail and packages according to established time frames and service standards
• Coordinate messenger services and deliveries
• Answer telephone and in person inquiries
• Process incoming and/or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc.
• Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc.
• Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments
• Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc.
• Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
• Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved
• Visually inspect mail, envelopes, packages and other items for damage, notifying Supervisor as needed
• Assist with assembling general mailings or projects including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing and metering
• Maintain confidentiality of company and customer information, data and materials

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

• Excellent organizational skills
• Proficient in Microsoft Office Outlook, Excel, Word
• Maintain a high level of productivity, confidentiality, and professionalism
• Good problem-solving skills and attention to detail
• Team oriented
• Must have excellent time management skills and be self-motivated, previous mailroom experience a plus
• Ability to take direction and work well under pressure
• The above knowledge, skills and abilities may be demonstrated by High school diploma or equivalency.