Product Account Manager
4 weeks ago
Madison Approach is seeking a highly skilled Product Account Manager to lead commercial and contractual activities for our track business. This is a high-visibility company initiative with significant impact in the industry within the US.
Key Responsibilities- Promote long and short-term market strategies and departmental goals, evaluating outcomes.
- Develop business opportunities to supply our products and solutions to the relevant market effectively.
- Manage the entire process of the bid and/or request for proposal (RFP) for potential new projects.
- Establish potential partnerships to explore the industry/market, enhancing our position, business opportunities, and sales.
- Capture customer feedback and market demands to meet satisfactions and future improvements of our businesses.
- Manage all commercial areas of the project, including contract terms and conditions, and compliance with federal and state regulations.
- Lead the development of strategies for resolving complex commercial/contractual situations, including change orders, and support negotiations with customers and suppliers.
- Manage a team/staff, assigning resources to support each project, and assure the creation and maintenance of adequate processes and/or procedures.
- Lead the development of training for the team/staff to enhance business development/account management skills and competencies.
- Support ongoing improvements in subcontracts with suppliers, ensuring input from current and past contracts is carried forward into future projects.
- Work closely with project managers, internal legal counsel, and department managers to solve specific commercial and contractual issues.
- Skills and Competencies
- Excellent oral and written communication skills, including problem-solving expertise to coordinate interdepartmental and client-related activities.
- Strong negotiation skills and comprehensive knowledge of maintenance of way (rail track inspection and maintenance).
- Familiarity with market demands of the rail/transportation industry and its respective customers' needs.
- Ability to manage multiple tasks effectively and frequent domestic travels.
- Well-skilled in the use of Microsoft Office (Word, Excel, PowerPoint) and other business software.
- Education and Experience
- Bachelor's degree in business administration or a related field.
- More than 5-10 years of experience in business development and account management or a similar type of work in the railroad or transportation industry.
- Experience working in North American Class 1 railroads and/or maintenance of way suppliers for North American Class 1 railroads is preferred.
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