Public Safety Agent
6 days ago
The Public Safety Agent participates in the day-to-day functions of securing, directing, and promoting security and public safety in the Greater Columbus Convention Center. This role is responsible for ensuring the safety and security of guests, staff, and assets within the venue.
Key Responsibilities- Greet guests as they enter and leave the facilities
- Answer questions; resolve complaints, and give directions
- Enforce venue policies and procedures
- Report suspicious activity and violations of campus policy
- Respond to guest conflicts, medical situations, and other incidents
- Provide crowd management and assist with crowd movement
- Secure locations and prohibit access to unauthorized individuals
- Challenge unauthorized personnel in restricted areas
- Follow established code of conduct and safety procedures
- Provide exceptional service to all patrons
- Perform regular and routine security rounds of the campus; noting and correcting unsafe or insecure conditions, and takes further and immediate action to correct conditions as needed
- Complete detailed reports on activity during shift
- Complete Written Incident reports
- Direct visitors, deliveries and related personnel to proper areas, notifies related departments of visitor/delivery arrival/departure
- Operate and monitor computerized fire alarm system and surveillance camera
- Operate company vehicle to transports employees or patrons around campus
- Take appropriate action in the event of an emergency
- Previous experience as a Security officer
- Law enforcement, Military, Fire, or Emergency Medical Service background preferred
- Must possess oral and written communication skills and be able to follow instructions
- Able to qualify under existing state security guidelines
- Physical ability to walk, climb steps, stand/walk for up to 8 hours
- Must be fluent in English language
- Must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds
- Attention to detail
- Conflict resolution skills preferred
May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations.
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Public Safety Agent
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Columbus, Ohio, United States ASM Global Full timeJob SummaryThe Public Safety Agent participates in the day-to-day functions of securing, directing, and promoting security and public safety in the Greater Columbus Convention Center. This role is responsible for ensuring the safety and security of guests, staff, and assets within the venue.Key ResponsibilitiesGreet guests and visitors, provide directions,...
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