Follow-up Coordinator

3 weeks ago


Alameda, California, United States Boost Healthcare Full time
Job Overview: We are seeking a Follow-up Coordinator to join our team at Boost Healthcare. In this role, you will be responsible for following up on claim status, denials, and initiating appropriate actions for outstanding claims aged 45 days or greater to resolve insurance balances. Your key responsibilities will include:

  • Completing timely claims follow-up and effective appeals submission, including research, rebilling, adjustments, transfers to next responsible parties, and escalating payer issues to Leadership.
  • Corresponding professionally with third-party commercial insurance payers to obtain information required for effective claims resolution.
  • Utilizing provided references materials to troubleshoot claims issues and increase understanding of claims resolution techniques.

Requirements: To be successful as a Follow-up Coordinator, you will need:

  • A high school diploma or equivalent.
  • Four years' experience with billing and collections within the healthcare revenue cycle, including knowledge of HIPAA regulations, diagnosis, and procedural codes.
  • Ability to adapt within a high-volume, fast-paced revenue cycle team.

Compensation: The base salary for this role is $44,841 - $66,577 per year, which includes comprehensive benefits such as medical, dental, vision, and 401k + matching, three weeks of PTO, education and wellness stipends, paid holidays, and performance-based bonus opportunities.

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