Event Technology Support Specialist

2 weeks ago


Somerset, United States DelMonte Hotel Group Full time

Company Overview

DelMonte Hotel Group is a distinguished organization recognized for delivering outstanding services to premium brands. Our holistic service model integrates our Global Planning, Global Sales, and Hospitality divisions, working in harmony across various sectors, including professional sports, higher education, attractions, entertainment, international events, and conventions.

Our dedicated team of professionals forms the backbone of DelMonte Hotel Group. With a wealth of experience in sales, sponsorship, analytics, valuation, hospitality, and operations, we are committed to developing innovative solutions for our partners.

Key Responsibilities

• Provide tier 1 and tier 2 support to resolve any point-of-sale system challenges and escalate issues as necessary.

• Implement improvements within designated areas of responsibility.

• Conduct venue assessments to verify system performance prior to and during events.

• Replace malfunctioning hardware before, during, and after events.

• Diagnose and resolve software, firmware, and hardware issues.

• Maintain adherence to organizational standards and protocols.

Required Qualifications

  • Strong analytical skills with the capability to effectively juggle multiple responsibilities, communicate clearly, and foster positive relationships with both internal and external stakeholders.

    • Ability to swiftly adapt to evolving environments.

    • Exceptional verbal and written communication abilities.

    • Proficiency in Microsoft applications, including operating systems and office software.

    • Physical endurance to traverse long distances and lift weights up to 50 lbs.

    • Dedication to safety standards and regulations.

DelMonte Hotel Group is an Equal Opportunity employer. We celebrate diversity and provide equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, age, national origin, disability, or genetic information.



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