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Venue Technology Specialist
2 months ago
About DelMonte Hotel Group
DelMonte Hotel Group is a leading hospitality company that specializes in delivering exceptional experiences for our guests. Our team of experts is dedicated to providing top-notch service and ensuring that every event is a success.
Responsibilities
- Provide level 1 & 2 technical support to all point-of-sale system issues and escalate when necessary
- Initiate and implement improvements to areas of responsibility
- Conduct venue walk-throughs to ensure all systems are operational prior to and during all events
- Replace defective hardware before, during, and after events
- Diagnose software, firmware, and hardware errors and breakage
- Maintain a thorough knowledge of the organization and adhere to all standards and practices
Requirements
- Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
- Strong verbal and written communication skills and the ability to establish and maintain effective working relationships with all internal and external stakeholders
- Ability to adapt to changing environments immediately
- Highly effective oral presentation and written communication skills
- Working knowledge of Microsoft applications, including operating systems and office systems
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs.
Additional Requirements
- Practice safe work habits and follow all safety policies and procedures and regulations
- Complete company-wide safety training and any additional job-specific safety training
DelMonte Hotel Group is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.