LPN Triage and Patient Support

1 month ago


Akron, Ohio, United States Crystal Clinic Orthopaedic Center Full time

Job Description:

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The LPN/Triage Desk Nurse provides direct support for incoming patient calls with a variety of orthopaedic specific questions and needs.

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Key Responsibilities:

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  • Answers referred incoming calls promptly; Redirects calls for advice from a provider and appointment booking when necessary; in collaboration with the RN and/or provider determines the urgency of the patient request.">
  • Under the direction of the RN and/or provider, handles patient advice calls, discusses test results, answers patient's questions, provide instruction and patient education; Provides patient education on provider plan of care.">
  • Uses good judgment when giving advice to patients. Enters E-scribe prescriptions for providers to sign; Phones in prescriptions and documents per physician order in patient chart; Handles prescription prior authorizations.">
  • Documents phone note on each patient call and holds document to provider; Records accurate, concise, legible documentation pertaining to the patient history and phone conversation.">
  • Assists other staff as needed; Demonstrates skill in working with others and getting their cooperation; Delegates work in an effective manner and provides the necessary leadership to ensure work results.">
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Requirements and Qualifications:

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  • Minimum three (3) years as a Licensed Practical Nurse with competence in all aspects of nursing care and independent decision making.">
  • Current clinical proficiency; excellent clinical skills, organizational and prioritization; communication, critical thinking and problem solving, and basic computer skills.">
  • Current and valid license to practice practical nursing in the state of Ohio and BLS required within three (3) months of hire.">
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Benefits:

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We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

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Schedule:

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This is a full-time position, Monday-Friday, 40 hours per week.


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