LPN Triage and Patient Support
1 month ago
Job Description:
">The LPN/Triage Desk Nurse provides direct support for incoming patient calls with a variety of orthopaedic specific questions and needs.
">Key Responsibilities:
">- ">
- Answers referred incoming calls promptly; Redirects calls for advice from a provider and appointment booking when necessary; in collaboration with the RN and/or provider determines the urgency of the patient request.">
- Under the direction of the RN and/or provider, handles patient advice calls, discusses test results, answers patient's questions, provide instruction and patient education; Provides patient education on provider plan of care.">
- Uses good judgment when giving advice to patients. Enters E-scribe prescriptions for providers to sign; Phones in prescriptions and documents per physician order in patient chart; Handles prescription prior authorizations.">
- Documents phone note on each patient call and holds document to provider; Records accurate, concise, legible documentation pertaining to the patient history and phone conversation.">
- Assists other staff as needed; Demonstrates skill in working with others and getting their cooperation; Delegates work in an effective manner and provides the necessary leadership to ensure work results.">
Requirements and Qualifications:
">- ">
- Minimum three (3) years as a Licensed Practical Nurse with competence in all aspects of nursing care and independent decision making.">
- Current clinical proficiency; excellent clinical skills, organizational and prioritization; communication, critical thinking and problem solving, and basic computer skills.">
- Current and valid license to practice practical nursing in the state of Ohio and BLS required within three (3) months of hire.">
Benefits:
">We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
">Schedule:
">This is a full-time position, Monday-Friday, 40 hours per week.
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