Clinical Nurse Specialist

1 month ago


Akron, Ohio, United States Crystal Clinic Full time

Crystal Clinic is seeking a skilled Licensed Practical Nurse to join our team as a Clinical Nurse Specialist in Triage and Patient Care. In this role, you will provide direct support for incoming patient calls with a variety of orthopaedic specific questions and needs.

The ideal candidate will have a minimum of three years of experience as a Licensed Practical Nurse with competence in all aspects of nursing care and independent decision making. Experience in telephone triage, emergency medicine, orthopaedics adult/pediatric ambulatory care, home health care, or ICU is preferred.

You will be responsible for ensuring the appropriate information is related to patients, families, providers, and other applicable entities. Your excellent clinical skills, organizational and prioritization abilities, communication, critical thinking, and problem-solving skills will enable you to work efficiently and effectively in this role.

As a Clinical Nurse Specialist, you will:

  • Answer referred incoming calls promptly and redirect calls for advice from a provider and appointment booking when necessary
  • In collaboration with the RN and/or provider, determine the urgency of the patient request
  • Handle patient advice calls, discuss test results, answer patient's questions, provide instruction and patient education, and ensure patient understanding of provider plan of care
  • Enter E-scribe prescriptions for providers to sign, phone in prescriptions, and document prescriptions and prior authorizations in patient charts
  • Document phone notes on each patient call and hold documents for provider review
  • Record accurate, concise, and legible documentation pertaining to patient history and phone conversations
  • Assist other staff as needed and demonstrate skill in working with others and getting their cooperation

The estimated salary for this position is $62,400 per year, based on the location and requirements outlined in the job description.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our full-time schedule is Monday through Friday, 7:35am to 5:00pm.



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