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Product Compliance Coordinator
2 months ago
About Gorilla Commerce
At Gorilla Commerce, we are dedicated to providing durable, high-quality products at competitive prices that enhance everyday living. Our mission is to consistently innovate and refine our offerings based on customer feedback and market trends. We proudly own and develop several brands, including our flagship, Gorilla Grip.
Why Join Us:
Located in a vibrant community, Gorilla Commerce is a leading Amazon seller with ambitious growth objectives. We thrive in a fast-paced environment with a strong emphasis on customer satisfaction. Our team is a dynamic group of pet enthusiasts who blend creativity with analytical thinking to deliver exceptional products that meet consumer demands. We also provide complimentary snacks in the office.
The Role:
Gorilla Commerce is on the lookout for a diligent, approachable, and eager-to-learn individual to join our team. In this position, you will collaborate closely with the quality assurance team, including testing engineers, inspectors, and packaging specialists, as well as US regulatory and compliance teams, to help bring our products and brands to fruition while driving revenue and positive consumer feedback. This role will report directly to the Senior Manager of US Product Safety & Compliance.
Key Responsibilities:
- Maintain the Gorilla Commerce Product Compliance process and standards, ensuring all records are accurate and current.
- Collaborate with the product development team to identify and mitigate risks by offering guidance on compliance and testing requirements for new product initiatives.
- Work with cross-functional teams and external service providers, including Quality Assurance, Product Development, Sourcing, and Vendors.
- Evaluate samples, lab reports, and inspection results; communicate findings and recommend actions.
- Review and approve product labeling and packaging content.
- Provide testing guidance for product and marketing claims.
- Conduct risk assessments and maintain trackers.
- Monitor and generate various product recall and regulatory reports monthly.
- Track product safety issues and document concerns for leadership review.
- Research and stay updated on new compliance regulations, including PFAS.
- Maintain regulatory compliance documentation for all Gorilla Commerce products.
- Attend industry webinars and conferences to stay informed on compliance and product safety trends.
- Support the Product Safety & Compliance Leader in overseeing the Gorilla Product Compliance Program.
Skills & Qualifications:
- Excellent oral and written communication skills in English.
- 2-5 years of experience in product safety, compliance, quality assurance, or product development for consumer goods, preferably in hardlines.
- Familiarity with CPSC, FDA, California Proposition 65, and other regulatory requirements at both federal and state levels in the US; knowledge of Canada, Mexico, and international regulations is a plus.
- Strong analytical skills with a keen attention to detail.
- Exceptional organizational and time management abilities, with the capacity to meet deadlines.
- A proactive learner who is willing to exceed expectations.
- Problem-solving mindset with a collaborative approach.
- Proficient in Microsoft Office, particularly Excel, with a working knowledge of PowerPoint and Word.
- Experience with web-based data management and communication platforms is advantageous.
- Experience in ESG and import processes is a plus.
- A bachelor's degree is preferred.