Automotive Repair Specialist II

4 weeks ago


Easton, Pennsylvania, United States CarMax Full time
About the Role

We are seeking a highly skilled Automotive Repair Specialist II to join our team at CarMax. As a key member of our operations team, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with our high standards.

Key Responsibilities
  • Execute CarMax Standardized work processes to ensure quality and efficiency
  • Diagnose and repair complex engine and drivetrain issues
  • Perform electrical systems repairs and maintenance
  • Inspect vehicles to ensure they meet CarMax quality standards
  • Maintain a clean and organized workspace, adhering to 5S standards
  • Interact with customers in a friendly and service-oriented manner
  • Consult with customers on needed repairs and provide recommendations
  • Review repair orders for accuracy and completeness
  • Close and invoice repair orders
  • Explain repairs and services to customers to ensure understanding
  • Collect payments and manage cash transactions
  • Locate and receive shipments of parts
  • Receive and inventory parts
  • Maintain accurate records and control service supplies
Requirements
  • Ability to read, interpret, and transcribe data
  • ASE certifications in relevant areas (where required by state or local law)
  • Ability to lift objects up to 50 pounds
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work varying shifts, including nights, weekends, and holidays
About CarMax

CarMax is a leader in the used car industry, committed to delivering an honest and transparent experience for our customers. We are a Fortune 100 Best Companies to Work For and offer a range of benefits and opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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