IT Network Support Specialist
4 weeks ago
We are seeking a highly skilled Network Administrator and Desktop Support Technician to join our team at Network Logic.
This is a dynamic position that requires extensive experience working as a Level 2 or 3 Desktop Support Technician, with strong networking trouble-shooting skills to resolve issues in the field while working with Managed Switches, Routers, Firewalls, and other Networking Gear.
The ideal candidate will have 1-2 years of experience working with Microsoft Azure, Microsoft Office 365 - Bit Defender, as well as Microsoft Server OS, Active Directory, and Group Policies.
Responsibilities:
- Provide Level 2 /3, Network administration support and network troubleshooting services for our corporate clients.
- Manage Clients Azure, Office 365, Active Directory, and resolve other I.T. related problems.
- Install, configure, and troubleshoot Cisco, Juniper, Fortinet Layer 3 switches, Firewalls, and Routers.
- Track customer issues and resolutions, manage clients' backups using DATTO RMM.
- Administer Windows Server, Active Directory, Group Policies, and Cloud Hosted Database Servers.
Requirements:
- Minimum of 3 years' Experience in working in the IT Field, primarily working in Desktop Support/Network Admin Roles.
- Ability to build rapport with clients and highly organized, with strong verbal and written skills.
- Strong troubleshooting and critical thinking skills, with high levels of organization.
- Positive and professional demeanor.
Salary Estimate: $60,000 - $80,000 per year, based on location and experience.
As a Network Support Specialist, you will work closely with our team to provide top-notch service to our clients, resolving complex technical issues and improving their overall IT experience.
This is a challenging role that requires a high level of technical expertise, excellent communication skills, and a passion for delivering exceptional results.
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