Pharmacy Technician Specialist
4 days ago
Job Summary:
We are seeking a dedicated Pharmacy Technician to join our team at RX2 Solutions. As a Pharmacy Technician, you will play a vital role in supporting our organization's mission and vision by providing exceptional customer service to our broad customer base.
Main Responsibilities:
- Inform prescribers about the formulary and the process for obtaining prior authorization.
- Communicate effectively with customers and internal team members regarding issues and their solutions.
- Input customer information and other pertinent details into our documentation system.
- Resolve pharmacy benefit queries for members.
- Offer immediate assistance to pharmacies regarding point of service questions.
- Follow strictly the standard operating procedures to guarantee accuracy in contact handling and operational efficiency.
Requirements:
- A minimum of a High School Diploma/GED is required.
- A Bachelor's Degree or an equivalent level of experience is preferred.
- A background of 3 to 5 years in recent PBM (Pharmacy Benefit Management) and/or pharmacy-related roles is essential.
- Holding a Pharmacy Technician Certification (such as PTCB, NCCT, or ExCpt) is an advantage.
- Ability to handle real-time issues.
- Proficient in managing telephone communications.
- Proficiency in English is required, with the ability to read, write, and communicate fluently.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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