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Lead Patient Care Coordinator

2 months ago


Kennewick, Washington, United States Providence Health & Service Full time

Position Overview:
Under the supervision of the Practice Administrator/Manager, this role is responsible for managing patient insurance referrals, consultations, and diagnostic procedures within the clinic.

This position also serves as a backup for the front office assistant, performing various related tasks as needed. Flexibility to float to other clinics may be required.

Why Work with Us?
At Providence, we recognize that our caregivers are invaluable. Join our team at Kadlec Regional Medical Center and immerse yourself in a culture dedicated to patient-centered, holistic care grounded in understanding, commitment, and mutual respect.

Your contributions are significant here, as we believe that empowering our team is essential to inspiring and retaining top talent.

Essential Qualifications:
- Minimum of 1 year of office experience, preferably in a medical setting.

Preferred Qualifications:
- Experience in a hospital or physician office with knowledge of medical terminology, insurance processes, CPT codes, or ICD-9 codes.
- At least 2 years of experience in medical office or procedural scheduling.

Benefits of Joining Providence:
We offer a comprehensive benefits package designed to support your well-being, professional growth, and financial security. Our focus is on taking care of you, allowing you to concentrate on delivering our mission of providing safe, compassionate care.

About Providence:
At Providence, our strength is rooted in our commitment to "Know me, care for me, ease my way." Working within our family of organizations means that regardless of your role, we will support you in your career journey, enabling you to support others.

We are proud to offer best-in-class benefits and foster an inclusive workplace where diversity is valued, and every individual is essential, heard, and respected.

With over 120,000 caregivers serving in more than 50 hospitals and 1,000 clinics across multiple states, we are dedicated to serving the community and advancing best practices in healthcare.

About the Team:
Providence Physician Enterprise (PE) is a service line within Providence, delivering quality, compassionate, and coordinated care to patients across seven states.

Our medical groups and affiliate practices represent the third largest group in the nation, comprising over 11,000 providers, 900 clinics, and 30,000 caregivers.

Equal Opportunity Commitment:
Providence is an Equal Opportunity Employer. We are committed to ensuring that every workforce member works in an environment free from all forms of unlawful discrimination and harassment.

We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce, learning from one another, and creating equal opportunities for advancement.