Sales and Service Specialist
1 week ago
About Monro Inc./Tire Choice
">We are a leader in the automotive maintenance and repair services industry, with a strong focus on providing excellent guest service. Our goal is to make every interaction with us a positive one, whether it's through our phone team, in-store staff, or online presence.
Growth Opportunities
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. As a Guest Care Specialist, you will have the opportunity to grow your career through on-the-job training, company-sponsored certifications, and course curriculum in Monro University.
Responsibilities
- Provide exceptional customer service, including answering phone calls and assisting guests with their needs.
- Assist in various aspects of guest care, work order completion, and register assistance.
- Follow all policies and procedures related to cash, credit, check, refund, and return policies.
- Understand and effectively communicate all products and services Monro offers to guests.
Requirements
- A high school diploma or equivalent is required.
- One year of sales experience is needed.
- You must possess strong verbal communication skills and be able to write sales work orders accurately.
- A valid driver's license and satisfactory Motor Vehicle Report (MVR) are also required.
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