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Food Service Associate

2 months ago

Chicago, Illinois, United States francesca's Full time

Position Overview: As a vital member of our team, you will be responsible for ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Develop and maintain a comprehensive understanding of all menu offerings, including takeout and catering options.
  • Ensure that guests have all necessary items at their tables following food delivery.
  • Provide appropriate utensils, napkins, and share plates during food service.
  • Keep the kitchen area tidy and well-organized.
  • Ensure that utensils and steak knives are polished and readily available.
  • Assist servers, bartenders, and management in transporting dishes as needed.
  • Engage in effective and courteous communication with guests and team members.
  • Relay food orders to the kitchen staff, prioritizing special requests and dietary restrictions.
  • Maintain composure and efficiency in high-pressure situations.
  • Foster a collaborative work environment by supporting colleagues.
  • Complete Food Handler Certification as mandated by state regulations.
  • Manage multiple tasks simultaneously while adhering to instructions from supervisors.
  • Report to work in the designated uniform, maintaining a polished appearance that reflects the restaurant's standards.
  • Adhere to personal scheduling commitments punctually.
  • Exhibit a friendly and approachable demeanor.
  • Be prepared to stand and walk for the duration of the shift.
  • Capable of lifting and transporting items weighing up to 30 lbs, including food and beverage trays.
  • Safely navigate the restaurant's layout, including slick and uneven surfaces.
  • Efficiently carry multiple plates from the kitchen to the dining area.
  • Move safely throughout all restaurant areas.
  • Regularly bend, stoop, reach, lift, carry, and clean as part of your duties.