Messaging Systems Architect

2 weeks ago


Houston, Texas, United States Ledgent Technology Full time

Position Overview:


Under the guidance of the Enterprise Messaging Manager, the Messaging Systems Architect is tasked with the creation and implementation of advanced messaging infrastructures.

The Messaging Systems Architect will strategize, oversee, and manage messaging-related platforms to ensure a secure and reliable environment for the organization.


Key Responsibilities:

  • Develops, manages, and enforces email security protocols, including:
o Email authentication (SPF, DKIM, DMARC)
o Spam, malware, and content filtering
o URL rewriting and attachment scanning

  • Develops, manages, and oversees all email analysis tools and processes
  • Develops, manages, and oversees all messaging platforms (email, archival, spam, security, instant messaging)
  • Develops, manages, and oversees Internet mail gateways
  • Develops, manages, and oversees remote mail access systems
  • Formulates implementation strategies
  • Diagnoses system issues and conducts problem analysis to resolution
  • Documents procedures and standards
  • Administers and supports Microsoft Active Directory as it relates to Microsoft Exchange
  • Develops and implements access, monitoring, control, and documentation strategies
  • Participates in the preparation and testing of the disaster recovery plan
  • Provides 24x7 support and assistance for all urgent and related tasks
  • Offers subject matter expertise support to Help Desk and end users
  • Creates, tests, and manages scripts as necessary for management and administration
  • Supports other messaging administrators and engineers and serves as a resource to team members
  • Participates in the on-call rotation process
  • Performs additional duties as assigned/required

Skills & Qualifications:

  • Extensive knowledge of email security and authentication protocols (SPF, DKIM, DMARC)
  • Significant experience in implementing email delivery and security systems, including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus, and antimalware
  • In-depth knowledge of Exchange 2016 management and troubleshooting
  • In-depth knowledge of Microsoft Exchange Online Protection and Exchange Online
  • Proven expertise in Enterprise Vault email archiving management
  • Proven expertise in Windows servers and desktop messaging applications
  • Excellent communication abilities
  • Commitment to standards and documentation
  • Ability to manage multiple priorities effectively
  • Strong interpersonal skills and a passion for collaborative work

Experience & Education:

  • 5 years of experience in engineering within a large messaging system environment
  • Bachelor's degree in Information Systems/Technology or equivalent experience
  • Microsoft Exchange-related certifications preferred
  • Previous experience in a law firm environment is highly desirable, though not mandatory
  • Familiarity with systems currently utilized by the organization is preferred: Microsoft 2016, Symantec Enterprise Vault v11, Microsoft Lync 2010, Proofpoint, AirWatch, Blackberry Enterprise Server, Kemp, Citrix Netscaler
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.

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