Banking Associate

2 weeks ago


Green Valley, Arizona, United States PNC Financial Services Group Full time
Job Summary

As a Teller at PNC Financial Services Group, you will play a critical role in delivering exceptional customer service and providing a unique banking experience to our customers. You will be responsible for processing a variety of customer interactions, educating customers on banking products and services, and identifying opportunities to refer customers to branch staff or PNC ecosystem partners.

Key Responsibilities
  • Deliver a customer-centric experience by providing personalized service and addressing customer needs in a timely and professional manner.
  • Process customer transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Educate customers on banking products and services, including alternatives to traditional banking methods, and identify opportunities to refer customers to branch staff or PNC ecosystem partners.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems and ensure a positive customer experience.

Requirements

To be successful in this role, you will need to demonstrate strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. You will also need to be knowledgeable about PNC's products and services and be able to communicate effectively with customers.

Preferred Qualifications

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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