Part Time Bank Teller

1 week ago

Fountain Valley, California, United States Citigroup Inc Full time
Job Summary

The Branch Support Associate is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high-quality customer service and to help the branch generate revenue by delivering optimal solutions.

Key Responsibilities
  • Provide exceptional customer service and serve as the first point of contact for Citi clients
  • Perform efficient and accurate banking transactions, including managing cash supply, incoming/outgoing cash deposits, and maintaining branch vault cash
  • Identify referral opportunities for new products and services based on client's financial goals
  • Educate clients on digital and self-service opportunities offered by Citi
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
  • Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
  • Maintain working knowledge of client accounts as well as new and existing products and services offered
Requirements
  • Previous relevant experience preferred
  • Demonstrated sales and customer service experience
  • Money handling experience
  • Effective problem-solving and communication skills
  • Ability to work well in a team-oriented environment
Education
  • High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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