Banking Operations Specialist

4 weeks ago


Apple Valley, California, United States Citizens Business Bank Full time

Job Summary

We are seeking a highly motivated Banking Operations Specialist to join our team at Citizens Business Bank. As a key member of our Business Financial Center, you will be responsible for providing exceptional customer service and supporting the day-to-day operations of our banking services.

Key Responsibilities

  • Provide timely and accurate assistance to customers, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Assist with the preparation of annual performance reviews for non-exempt associates and assist with the preparation and discovery for disciplinary action for non-exempt associates.
  • Perform opening and/or closing procedures in accordance with the policy and procedures of the Bank.
  • Commitment to teamwork and a focus on delivering The Citizens Experience.

Requirements

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.

Working Conditions

The work environment is usually moderate, with occasional exposure to noise and distractions. The physical demands of this role include regular talking and hearing, frequent use of hands and fingers to operate a computer keyboard, mouse, calculator, and telephone, and occasional standing, walking, and sitting.



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