Member Management Specialist

4 weeks ago


Grand Rapids, Michigan, United States Alera Group Full time
About the Role

Alera Group Midwest, a leading insurance firm, is seeking a skilled Member Management Specialist to join their Employee Benefits team in Grand Rapids, MI.

This is an exciting opportunity to be part of a dynamic team that empowers clients to live confidently with the support of a trusted insurance expert.

Key Responsibilities
  • Process enrollment requests through carriers and carrier websites
  • Work with client teams to resolve enrollment needs and concerns
  • Master internal client management systems, including Benefit Point
  • Perform projects and tasks as delegated by Team Lead
  • Protect confidential information and maintain a positive work environment
Requirements
  • Detail-oriented, dependable, accurate, flexible, and able to take initiative
  • Strong proficiency with Windows and Microsoft Office
  • Effective verbal and written communication skills
  • Prior insurance experience is helpful, but not necessary
What We Offer

A competitive base salary, comprehensive benefits, and a collaborative work environment.

We are an equal opportunity employer and welcome applications from diverse individuals.



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