Wealth Management Associate

3 days ago


Grand Rapids, Michigan, United States Old National Bank Full time
Job Title: Wealth Client Service Specialist

Old National Bank is seeking a highly skilled and detail-oriented Wealth Client Service Specialist to join our team. As a key member of our Wealth Management group, you will provide exceptional administrative and sales support to our High Net Worth (HNW) Wealth Advisors.

Key Responsibilities:
  • Provide high-level organizational and administrative support to the HNW Advisory group, including maintaining client files and records, preparing client mailings, and engaging with internal departments to effectively manage client relationships.
  • Act as a liaison to assigned Advisors, understanding client, department, and organizational priorities, and provide day-to-day support to HNW Advisory clients.
  • Research and resolve account issues, escalate client matters to management, and process client maintenance requests.
  • Coordinate internal and external meetings, including confirming meetings/appointments, reserving meeting space, and preparing meeting space with audio-visual technology as needed.
  • Arrange corporate travel, including developing itineraries and agendas, arranging transportation, lodging, and meeting accommodations.
  • Discover, analyze, and research account problems and recommend solutions as appropriate.
  • Maintain orderly record-keeping systems and ensure the maintenance of confidential account files.
Requirements:
  • Strong working knowledge of lines of business to provide confident responses and direction to customers.
  • Excellent communication and interpersonal skills to build and maintain effective working relationships with team members.
  • Ability to maintain confidentiality and handle sensitive and confidential information.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines.
About Old National Bank:

Old National Bank was established in 1834 and is the largest financial services holding company with dual headquarters in Chicago and Evansville, IN. We provide an array of services to our clients, including Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our team members balance work life with home life, we create a more productive workforce and a stronger company.


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