Student Admissions Support Assistant
1 week ago
Department:
Admissions Office
Salary:
$ per hour (Max 26 hours per week)
Position Overview:
The Admissions Office is seeking dedicated Student Workers to provide essential support at the front desk. Responsibilities include managing incoming calls, assisting with outgoing correspondence, responding to emails and text inquiries, making outbound calls as needed, facilitating event preparations, and performing various administrative tasks. A commitment to exceptional customer service is crucial in this role.
Positions will be filled based on the unique skills, qualifications, and needs of the department.
Compliance with all departmental and University policies and procedures is required.
Key Responsibilities:
Professionally welcoming visitors at the front desk Demonstrating outstanding customer service Performing administrative tasks such as handling phone calls, managing outgoing mail, and responding to emails and text messages Assisting with the setup and breakdown of campus events Undertaking additional duties as assigned by the departmentMinimum Requirements:
Candidates must be enrolled as a student at Jacksonville State University, taking a minimum of three (3) credit hours during the fall or spring semester. If previously enrolled, applicants must maintain a GPA of or higher. Selected candidates will need to provide proof of enrollment and GPA (unofficial transcript or enrollment printout from the University).Preferred Qualifications:
Familiarity with:
The Jacksonville State University campus and website English grammar, spelling, and punctuation Microsoft Office Suite (Outlook, Word, Teams, etc.)Skills:
Friendly demeanor Personable approach Strong critical thinking abilities Attention to detailAbility to:
Effectively communicate and work with diverse populations via phone, email, and in-person Learn and retain new information Manage multiple tasks simultaneouslyImportant Notice for International Students:
All international students must maintain valid immigration status. Due to Visa regulations, international students must be enrolled as full-time students and possess the following: A passport from their home country. An F-1 Student Visa or J-1 Exchange Student Visa. Customs Form I-94. Official photo identification. An official Social Security Card marked with "Valid for Work Only" or a similar statement.-
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