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Account Management Strategist

3 weeks ago


Saint Paul, Minnesota, United States Kigo Full time

Estimated salary: $120,000 - $180,000 per year.

About Kigo

Kigo is a cutting-edge technology company revolutionizing customer loyalty and digital advertising. Our innovative platform connects businesses with high-value customers through leading loyalty and rewards programs.

Job Description

We're seeking a highly skilled Partner Success Manager to drive partner success and company growth by delivering high-impact loyalty experiences and advertising campaigns. This role requires blending customer obsession with technical acumen and strategic thinking skills to foster strong relationships, implement effective solutions, and expand our loyalty media network.

  • Serve as the primary point of contact for assigned Kigo partner accounts, managing all aspects of the partner relationship with a customer-obsessed approach
  • Collaborate with Kigo's sales, advertising, and development teams to deliver the optimal solution to our partners
  • Coordinate and oversee the implementation of Kigo's loyalty wallet solutions, ensuring smooth integration with client systems

Requirements:

  • 3-5 years of account management experience, preferably in loyalty programs or fintech
  • Demonstrated customer obsession, empathy, and exceptional active listening skills
  • Passion for learning and insatiable curiosity about technology, loyalty programs, and client industries