Pro Disposal Customer Advocate

3 days ago


Portage, Pennsylvania, United States Pro Disposal Full time
Customer Advocate Position:

We are looking for an experienced Customer Advocate to join our team at Pro Disposal. As a customer advocate, you will be the first point of contact for our customers and play a crucial role in building relationships and resolving customer issues. You will be responsible for welcoming new customers, addressing their concerns, and collaborating with the collections department to resolve any problems that may arise. Your excellent communication skills, ability to empathize with customers, and problem-solving skills will make you a valuable asset to our team.

Key Responsibilities:
  • Welcome new customers and provide them with information about our services and products.
  • Address customer concerns and issues promptly and professionally.
  • Collaborate with the collections department to resolve customer complaints.
  • Escalate complex issues to the team for further assistance.

Requirements:
  • Previous experience in customer-facing roles.
  • High school diploma or equivalent required.
  • Proficient in Microsoft Office for administrative tasks.
  • Able to work independently with minimal supervision.

Benefits Package:
  • Full-time employment with a competitive salary: $50,000 - $65,000 per year.
  • Health benefits and 401k profit matching available.


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