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Senior Field Technician
1 month ago
ConGlobal is seeking a highly skilled Senior Field Technician to join our Implementation and Deployment Services Team. As a key member of our team, you will be responsible for deploying and supporting our cutting-edge Technology Systems.
Key Responsibilities:- Install, commission, and support Advanced Solutions Technology Systems
- Manage field team and activities, leading and training new team members
- Communicate with clients to explain complex issues
- Diagnose and resolve software, electrical, electronic, computer, and hardware problems
- Utilize hand tools and power tools as required
- Pull, route, or label CAT5, CAT6 cable and other wiring, cabling
- Repair related poles and towers to resolve cable issues
- Conduct thorough inspections of cable lines to ensure the system is working correctly
- Positive Customer Interactions
- Timely submittal of reports and expenses
- Implement engineering changes as required
- Draft and submit internal facing reports
- Record data as required by development engineers
- Book travel and record time
- 10+ years of applicable field experience
- 5+ years of applicable field experience leading a team
- Extensive knowledge and utilization of hand tools and power tools
- Expertise in pulling, routing, labeling, and terminating CAT5, CAT6 cables, COAX cable
- Knowledge of Microsoft Office and willingness to learn various business computer systems
- Understanding and adherence to safety guidelines
- Willingness and desire to learn and grow while paying attention to detail
- Ability to work overtime and weekends
- Valid US Driver's License
- Authorized to work in the USA without Visa sponsorship
- Technical Degree in a related field
- Previous experience field installing, deploying, repairing equipment and systems
- Knowledge of fiber optic cabling
- Background in IT networking
- Experience and/or understanding of Technology Systems and Componentry
- Experience and/or understanding of basic mechanical and electrical systems
- Working Knowledge and understanding of electrical schematics and mechanical drawings
- Knowledgeable of NEC guidelines
- Experience and certification for operating equipment IE: scissor lifts, forklifts, boom lifts
Willingness and Ability to travel 75+ % of time
Location: Fort Worth, Texas