Senior Small Business Banking Consultant
2 weeks ago
A Senior Small Business Banking Consultant is responsible for meeting the needs of Small Business clients that are domiciled in the Consumer Bank.
This involves both a reactive and proactive team approach, working directly with clients, branch bankers, underwriters, and product specialists through telephone contact.
Key Responsibilities- Manage and grow Small Business client relationships, including sole proprietors, non-profits, and employer firms.
- Act as an expert advisor to the Small Business owner on financial management covering a full range of financial products and services.
- Perform application and fulfillment process directly on some solutions.
- Make referrals to product and fulfillment experts as required.
- Manage/solve complex servicing issues for clients.
- Proactively contacts targeted clients, sharing with them the impact Flagstar can have on their Small Business.
- Facilitate credit requests within Consumer Bank thresholds and refer larger credit opportunities to the Commercial Bank.
- Meet individual performance goals of revenue/profit growth matrix on a quarterly basis.
- Undergraduate Degree, required.
- 7+ years of sales/client relationship management experience in banking/financial products, including significant experience with small business clients, required.
- 7+ years as a Small Business Banker, Business Banking Relationship Manager, or Branch Leader/Manager, preferred.
- 7+ years phone-based sales experience of banking/financial products or solutions, preferred.
- Formal credit training and small business banking sales training, preferred.
Flagstar Bank, N.A. is an equal opportunity employer.
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